Privacy Policy

1. Who we are

London Pub Finder is an online directory that helps visitors discover pubs across London.

For data-protection purposes, the person or organisation responsible for this website is:

[LEGAL NAME OR BUSINESS NAME], operating as London Pub Finder.

Email: [PRIVACY EMAIL ADDRESS]

In this policy, “we”, “us” and “our” refer to London Pub Finder.

2. Information we collect

We may collect the following information:

Information you provide through the contact form

This may include your name, email address, the reason for your enquiry, a pub name or page link, and the contents of your message.

Information connected with directory corrections

If you report a missing, closed or incorrectly listed pub, we may retain the information you provide so that we can investigate and update the directory.

Technical information

When you visit the website, our hosting and security systems may process technical information such as your IP address, browser type, device type, requested pages, access times and error information.

Map and location information

When you view or interact with a map, our map providers may receive technical request information such as your IP address, browser information and the map tiles requested.

If you choose to use a location-based search or allow your browser to share your current location, location information may be processed to return relevant nearby results. We do not require you to share your precise location to browse the directory.

Publicly available pub information

We use information from official pub websites, mapping services and other publicly available sources to maintain the directory. This primarily concerns business information, although some business contact details may identify an individual.

3. How we use your information

We use personal information to:

• Respond to questions and contact-form enquiries.
• Investigate reports about missing, closed or inaccurate pub listings.
• Maintain and improve the accuracy of the directory.
• Display map and search results requested by visitors.
• Protect the website from spam, abuse, fraud and security threats.
• Diagnose technical problems and improve website performance.
• Respond to partnership or advertising enquiries.
• Meet legal, regulatory and accounting obligations where applicable.

We do not sell personal information.

4. Our lawful bases

Under UK data-protection law, we must have a lawful basis for using personal information.

We generally rely on our legitimate interests in operating the directory, responding to enquiries, maintaining accurate pub information, securing the website and improving the service.

Where you contact us about a potential commercial arrangement, we may also process information where necessary to take steps at your request before entering into a contract.

Where the law requires consent for a particular activity, such as certain non-essential cookies or direct marketing, we will request that consent separately.

5. Contact forms

Our contact form is provided through WPForms Lite.

Contact-form submissions are sent to our designated email account. WPForms Lite does not currently store form submissions as viewable entries in the website’s WordPress database.

We have not enabled WPForms Lite Connect entry backups. If this changes in future, this Privacy Policy will be updated to explain the additional storage and provider involved.

The information submitted through the form may remain within our email account for the retention periods described in this policy.

Please do not submit sensitive personal information through the contact form unless it is genuinely necessary for your enquiry.

6. Maps and third-party services

The website currently uses map services provided through GeoDirectory, Stadia Maps and OpenStreetMap data.

When map content loads, the relevant provider may process technical information required to supply the map, including the visitor’s IP address, device or browser information, requested map area and request time.

We may change map, geocoding or hosting providers as the website develops. This policy will be updated where a change materially affects how personal information is handled.

7. Cookies and similar technologies

The website may use cookies or similar technologies that are necessary for security, administration, form operation, user preferences and core website functionality.

We do not currently intend to use advertising or behavioural-tracking cookies.

Before introducing analytics, advertising or other non-essential tracking, we will review the applicable consent requirements and update our cookie information and controls.

8. Who we share information with

We may share personal information with trusted service providers where necessary to operate the website. These may include:

• Website hosting and backup providers.
• Email and SMTP providers.
• Form, spam-prevention and website-security providers.
• Mapping, geocoding and map-tile providers.
• Website developers or technical-support providers.
• Professional advisers such as accountants, insurers or legal advisers.
• Regulators, courts, law-enforcement bodies or other authorities where disclosure is legally required.

Providers are permitted to use personal information only for the services they supply to us or as otherwise permitted by law.

We do not provide contact-form information to pubs or advertisers for their own marketing purposes.

9. International transfers

Some technology providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal transfer mechanism and safeguards are in place, where required.

10. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Our intended retention periods are:

• General contact enquiries: up to 12 months after the last meaningful contact.
• Pub correction or closure reports: up to 12 months after the matter has been resolved, after which useful listing information may be retained without the reporter’s identifying details.
• Partnership or advertising enquiries: up to 24 months after the last meaningful contact, unless an ongoing commercial relationship requires longer retention.
• Technical and security logs: normally up to 90 days, unless they are required for an active security investigation.
• Information required for legal, contractual, tax or accounting purposes: for the period required by applicable law.

Information may remain temporarily within routine email or website backups until those backups are overwritten.

11. How we protect information

We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

These measures may include access controls, software updates, backups, security monitoring, encrypted connections and restrictions on administrative access.

No online service can guarantee absolute security. Visitors should avoid submitting unnecessary confidential or sensitive information through the contact form.

12. Your data-protection rights

Depending on the circumstances, you may have the right to:

• Ask for access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to erase personal information.
• Ask us to restrict how information is used.
• Object to certain processing based on legitimate interests.
• Receive certain information in a portable format.
• Withdraw consent where processing is based on consent.

These rights are not absolute and may not apply in every situation.

To make a request, email [PRIVACY EMAIL ADDRESS]. We may need to confirm your identity before completing a request.

13. Complaints

Please contact us first if you have concerns about how we use personal information, and we will try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, the independent regulator for data protection.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

14. Children’s privacy

London Pub Finder is intended as a general pub-discovery directory and is not directed at children.

We do not knowingly ask children to provide personal information. Anyone under 18 should not use the contact form for advertising, partnership or other commercial enquiries.

15. Links to other websites

Pub listings may contain links to official pub websites, mapping services or other third-party websites.

We are not responsible for the privacy practices or content of external websites. Visitors should review the privacy information provided by those services.

16. Changes to this policy

We may update this Privacy Policy when the website, its providers or legal requirements change.

The latest version will be published on this page and the “Last updated” date will be revised.

17. Contact us

Questions about this Privacy Policy or requests concerning personal information should be sent to:

[LEGAL NAME OR BUSINESS NAME]
Trading as London Pub Finder
Email: [PRIVACY EMAIL ADDRESS]